Payment Terms and Conditions
1. Payment for One-Off Services
Payment for one-off consultations, cooking sessions, support with meal planning, grocery shopping or yoga classes can be made by debit/credit card prior to an online session or in cash at the end of a face-to-face consultation, session or class.
Please use the account details provided below:
Account name: S Horner
Sort code: 070246
Account no.: 43728345
See ‘Cancellation Policy’ for the applicable cancellation fee.
Not included in the fee for any of the services mentioned under 1. are:
- any kind of additional support via email, telephone, WhatsApp, Messenger or otherwise
- the cost of supplements, herbs or any kind of testing
- the interpretation of test results
Recommendations regarding supplements, herbs or testing will never be made on the basis of a one-off initial consultation and/or without taking a full medical history.
2. Payment for 1:1 Support Programmes
Payment for such programmes can be made in full by electronic bank transfer prior to the initial consultation. Please use the account details provided below:
Account name: S Horner
Sort code: 070246
Account no.: 43728345
Alternatively, individual payment plans can be arranged upon request.
Not included in the fee for 1:1 support programmes are:
- the cost of supplements, herbs or any kind of testing
These come at an additional cost which the client will settle directly with the relevant laboratory, herb or supplement supplier. - the interpretation of test results
This may increase the amount of time required at a particular session and an additional pro rata fee may be applicable and communicated to the client in advance. - significant additional support between consultations (i.e. the creation of tailored menu plans)
Any such support can be arranged at an additional pro rata fee.
See ‘Cancellation Policy’ for the applicable cancellation fee.
3. Payment for a Series of Group Sessions or Workshops
Payment for a series of group sessions or workshops is by electronic bank transfer, payable in full within 7 days of booking to secure your place. Please use the account details provided below:
Account name: S Horner
Sort code: 070246
Account no.: 43728345
Alternatively, individual payment plans can be arranged upon request.
Fees do not include any additional services, supplements, herbs or testing. See ‘Cancellation Policy’ for the applicable cancellation fee.
Cancellation Policy
Bookings without room hire:
If cancelling an appointment for a 1:1 consultation, cooking session, support with meal planning, grocery shopping and/or your participation in a yoga workshop, please provide at least 24 hours’ notice. Failure to do so will result in a 50% charge of the relevant fee. Missed appointments will be charged at the full fee except in case of an emergency.
Bookings with room hire:
A deposit of £6 for a yoga class and £35 for all other consultations, sessions or workshops will be required which is non-refundable unless the booking is cancelled at least 48 hours prior to the consultation, session or workshop. This deposit can be paid by bank transfer to:
S Horner
Sort code: 070246
Account no.: 43728345
Please put your name in for the payment reference.
